The availability of our products is on the page of each product.

You can keep products on the wish list so that you can easily find them when you want to buy them. The wish list appears in the account of each user on all product pages with the indication “favorites” as well as in the shopping cart.

When you place your order, we will be sent an e-mail detailing the products you have ordered, as well as your billing address. We will call you or send you an e-mail to confirm it.

In your account and in the box that says “Orders”, you can see a summary of all the orders you have made. In particular, in the column that says status, you see the progress of your order.

The following list lists the situations in which your order may be located:

• • Payment pending – Order received, payment did not start. Waiting for payment.
  • Failure – Payment failed or rejected (no payment) or requires authentication (SCA). Note that this status may not appear immediately and may appear as Pending until verified (eg PayPal).
  • Processing – Payment received (paid) and stock reduced. The order awaits to be completed. All product orders require processing.
  • Completed – Order completed – no further action required.
  • Pending – Waiting for payment – the stock has been reduced, but you have to confirm the payment.
  • Canceled – Canceled by Administrator or Customer – stock increased, no further action required.
    Refund –
  • Refund from administrator – no further action required.
  • Authentication required – Waiting for the client to authenticate the transaction and / or complete the SCA requirements.

In any case do not hesitate to call us at: (+30) 2298042558, 6976973435 & 6983663000 or e-mail us: info@karnezisport.gr

For your part, through your account, in the “Orders” option, you can see detailed information about the orders you have placed. Each order has a unique code, date made, current status, and the amount you were charged.

You can pay by choosing the following ways

1. Cash on delivery, pay for your order in cash upon delivery by our transport company at your place.

2. By credit or debit card: We accept: Visa, Mastercard και JCB.

Credit or debit card details are protected by an online security system that guarantees a completely secure trading environment.

We would like to inform you that the first time you use your card in our online store, you may be asked to send a copy of your ID as well as the card you used for the transaction (with only the last 4 digits on the front visible and with the details of the three-digit CVV security code on the back covered)

3. Bank account deposit for purchases with a receipt over € 1,500 or with an invoice over € 500.

The deposit or transfer through the e-banking service of the exact amount is done in one of our available bank accounts and with a reason for deposit always the number of your order (#XXXXX) so that it can be processed immediately.

If you make the deposit / transfer of the amount, you need to send us the copy of the bank order by e-mail to info@karnezisport.gr and title “Deposit for payment of my order with number #XXXXX”

Account: National bank of Greece
Account number: 011 44700144866
ΙΒΑΝ: GR2001104470000044700144866
Name of beneficiary: KARNEZIS SPIRIDON GEORGIOS

You can return the product you don’t want back, provided you buy another product for the same money within 30 days of purchasing the original product. For more information call us (+30) 2298042558, 6976973435 & 6983663000 or with an email to: info@karnezisport.gr

You can change the shipping information by calling the phones (+30) 2298042558, 6976973435 & 6983663000 or with an email to: info@karnezisport.gr

If you have ordered a product from our e-shop, you can cancel the order, if the product has not yet been sent by courier, by phone at (+30) 2298042558, 6976973435 & 6983663000 or send us an e – mail at: info@karnezisport.gr

Product deliveries are made in the Prefecture of Attica and the rest of Greece through the General Post company within 3 working days, as long as the product is in stock. If your order costs more than 80 euros, then the shipping costs are free. If your order costs less than 80 euros, then the shipping costs are 4 euros per order and for cash on delivery you pay 3 euros. For more information you can get information on the phones (+30) 2298042558, 6976973435 & 6983663000 or with an email to: info@karnezisport.gr

Product deliveries are made in the Prefecture of Attica and the rest of Greece through General Post. If your order costs more than 80 euros, then the shipping costs are free. If your order costs less than 80 euros, then the shipping costs are 4 euros per order and for cash on delivery you pay 3 euros. In the case of returns, the procedure is carried out by telephone. For more information you can get information on the phones (+30) 2298042558, 6976973435 & 6983663000 or with an email to: info@karnezisport.gr

No, we do not ship our products abroad. We only ship them throughout Greece.